Natural & Freeform Pools in Dallas, Prosper & McKinney

The standard of service from this Team at Riverbend Sandler is simply outstanding! The team goes above and beyond what they are called to do. We had an issue with the pump which was picked up by our pool Tech (Saxon who is the BEST) and was sent to the Customer Service Team. Ken came out immediately to take a look and it appeared to be clogging issues in the pump which he addressed and the pump was up and running again in 5 minutes. They could have passed us on to the next team for repairs but took the time to do this himself! Such BRILLIANT care and attention from Ken at Riverbend Sandler!!! Thanks a million for your honesty, integrity, and awesome work ethic! We appreciate you!

Our pool filter pump motor failed unexpectedly, leaving us without any water circulation through the filter in hot weather. Their service dept responded quickly, and Riverbend Sandler furnished and installed a new replacement motor the next day. Their field technician was very professional and efficient, the replacement motor was installed quickly, and water circulation was restored. Price was competitive. We are very pleased with this interaction with Riverbend Sandler.

Riverbend built my pool and did a great job. I started having them maintain and clean the pool after many years of doing it myself. I wanted to give a shout-out to Trey and Reba for handling my recent cleaning issues in a FANTASTIC way. Very professional, nice, and responsive and they know what they are doing which makes it even better. Love Riverbend and appreciate all the years.

We’ve loved everything about our Riverbend Sandler Pool— the design, the build process, the customer service— and now the fun part— the enjoyment! Our designer, Matt Toney, and Project Manager, Mike Eastes, are the absolute best at what they do! We still haven’t found a single thing we’d change or do differently— they are THAT good!

We are so happy we made this investment— definitely worth every penny!

We are very happy with our Riverbend Sandler pool! They are professional, especially Francisco who walked us thru every step of the process and did a phenomenal job at keeping things moving in spite of 3 holidays and 2 winter storms. It was timely, the quality is great and the people are nice!

I love my Riverbend Sandler pool. It has turned my backyard into an oasis. Jose does my weekly service and he does an excellent job. I learned first hand after the big freeze a year ago the value of using an experienced and professionally run pool company.

I am so thankful I had the opportunity to experience a Riverbend Sandler Pool Build. Being in the outdoor construction industry, I hear all of the nightmares when it comes to pool builders. Riverbend Sandler goes above and beyond to ensure that they are not lumped into that category. From day one they showed more care than any of the bidders that came to our property. They listened to our ideas and guided us into a design that was not only beautiful but functional. The process of building the pool was explained and expectations were set accurately. They were always where they said they would be when they said they would be there. At one point in the process, I remember seeing a flaw that bothered me. I knew it was minuscule in the grand scheme of things, but it was still something that I noticed. I sat and mulled it over all night worrying about what would occur. The next day I called my PM and he had the crew out that day to make it right. That instance showed me who they were as a company. I can honestly say these guys put their heart and soul into their work, and their product shows. They are a great team that has earned a forever customer from me.