Help & Advice | Page 8 of 18 | Riverbend Sandler

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Help & Advice

Riverbend Sandler Return to Paradise with a Pool Renovation

At some point in every pool’s life, it will need to be reinvented. From a vinyl liner replacement to completely altering the shape and appearance of your pool, all of this is possible when you choose a Fort Smith pool renovation expert like those at Riverbend Sandler Pools. 1. Update Your Vinyl Liner Your vinyl… Read More

Riverbend Sandler Water Features That Perfectly Complement a Modern Geometric Pool

Geometric pools have quickly climbed the ranks in pool popularity and are now among one of the most commonly found pool designs in Dallas backyards today. Being nearly as flexible as a freeform pool but offering flattering and well defined lines and edges, some water features tend to complement geometric poolscapes more than others. Below… Read More

Riverbend Sandler 3 Reasons to Build a Custom Pool in Dallas

Life is about moments and creating memories. One of the main reasons people come to us is to  create an outdoor space they can enjoy for many years to come. When you make the choice to add a custom swimming pool in Dallas, you are not simply creating a fun way to escape the Dallas… Read More

Riverbend Sandler Making Your Dream Designs Come True

The right swimming pool for your home and lifestyle starts with a fantastic design. Even if you plan on hiring a pool builder in the future, you can start putting together your dream pool design today. Your award-winning Dallas pool builder Riverbend Sandler Pools takes the dreams and ideas of pool lovers and transforms backyards… Read More

Riverbend Sandler Unique Upgrades for Creating a Relaxing Poolscape

Homeowners contemplating the idea of a pool remodel should accept the fact that their ideas can only go as far as their budget allows.  But here’s some good news: You can remodel your pool and patio area to create that relaxing escape you have always wanted without breaking the bank.   Consider Custom Pool Features… Read More

Riverbend Sandler How to Host a Summer Kickoff Pool Party in Your Backyard

Tis the season to throw a great party! Now that the weather has warmed up, it’s time to break out the games and invite over friends and family. But, before you send out those invitations, you need to make sure you’re prepared to host a summer kickoff party in your backyard! Take advantage of the… Read More

Riverbend Sandler The Benefits of Owning a Pool in Dallas

When you reflect on the summers of your childhood,  some of your fondest memories were probably spent in the water. Maybe your family owned their own custom swimming pool and this led you to develop a passion for swimming and a thirst for the fun that only a pool can provide. Regardless of where these… Read More

Riverbend Sandler How We Create Lifetime Customers: Our Customer Commitment

Buying a pool or spa for your backyard is no easy decision. You want to ensure you’re getting the best value for your dollar, so you do your research. The choice of a pool builder for your project should come down to one thing: their customer commitment. What does this mean exactly? Well, your pool… Read More

Riverbend Sandler 5 Pool Water Conservation Tips for Dallas Area Pool Owners

Having a swimming pool in the Dallas area does mean needing to use more water than the average non pool owner. But pool owners can be smart about how they preserve their water and significantly decrease their pool water loss by practicing these 5 pool water conservation tips: Cover Your Pool You will lose a… Read More

Frequently asked questions

How much does a swimming pool cost?

The cost of swimming pools varies depending on a variety of factors, including size, depth, utility runs, materials, access for excavation, your yard’s elevation and slope, and even the location of your house as this can impact permit costs.

All of the pools we build are fully customized meaning costs will differ. On average, a pool can range from $60K to over $1 million.

Does my pool come with a warranty?

Any reputable builder will provide you with a written warranty; make sure you review the warranty section and do not accept anything verbally. A new swimming pool is a huge investment, so do not be afraid to ask questions for clarification.

How long does it take to build a pool?

Every pool design is different, so the pool build will also vary. Most pool and spa builds take on average 12-14 weeks, but the complexity of the project and weather conditions will also need to be factored in.

Projects that require engineering or contain structures can take longer. Your builder will provide you with an estimated timeline after you’ve signed the contract.

How soon can you start my project?

From the time you sign a contract, allow at least 30 days for HOA approval if required before we can begin. City jobs can also add on time at the front end due to permitting reviews and during the process for inspections required at certain phases of construction.

Why is my pool pump not working?

If your pool pump is not working, first check the breaker panel in your pool control panel to see if the breaker has been tripped. The breaker is labeled ‘filter’ and if it has been tripped, it will be in the middle position.

If this is the case, push the breaker completely into the ‘off’ position. Then, push it into the ‘on’ position. Also check the system to ensure the pump is turned on.

If the pump turns on then it means the trip was what caused the issue – however, if it does not, then it means there is a different problem and you’ll need to call our office to dispatch a technician.

Why am I getting air bubbles in my pool?

Check your water level is full. This is the case when the water is halfway up the skimmer mouth or below the overflow gate.

If the water level is low, it can cause the system to pull in air and push it through the system and into the pool, creating bubbles.

If your water level is correct, then the problem might be caused by your skimmer doors not being pulled into the water. If one or both of the skimmer doors are not being pulled in with the flow of water, it can cause large amounts of water to enter the system which means bubbles may appear.

If air bubbles persist, turn off the pump, close suction valves (skimmers one, two and the main drain), remove the pump lid, and clear any debris.

If you’re still experiencing air bubbles, it’s time to call a technician.

Do you sell spare parts or chemicals?

We do not sell spare parts or chemicals, but as part of our ongoing maintenance services, we will ensure you have everything you need to operate your pool effectively.

What are your maintenance rates?

Our pool maintenance starts at $205 plus tax a month. They will vary, depending on the size of your pool, and we offer free quotes within 24-48 business hours. To inquire about our rates and to find out more, contact our team today.

What do I do if my pump is leaking?

If you notice that your pump is leaking, it’s vital that you contact our service department as soon as possible.

How long should I run my pump?

The amount of time required to run your pool system and pump will depend on the time of year and your pool conditions. For example, in the spring and summer months when your pool is likely to be used more, we’d recommend running it for eight to ten hours a day.

However, in the fall and winter, we’d recommend doing this for four to six hours a day.

What is normal pressure for my filter?

Every pool system has different pressure restrictions depending on the type of equipment and features that were built with your pool. New pool owners will be given the normal pressure for their system with their start-up instructions.

How often should I backwash my filter?

The filter should be backwashed every four to six weeks or when the pressure increases 8 -10 lbs over normal clean filter pressure. The filter should also be completely disassembled, inspected, and cleaned every six months to ensure proper filtration.

As part of our maintenance service, we will backwash your filter as described above. Filter cleaning can be done at an extra charge through our customer care program.

What should I do when the temperature is below freezing?

Most swimming pools include a freeze protection mechanism that activates when the temperature reaches the near-freezing temperature of 32°F. Your freeze guard keeps your pool running to help prevent damage to your pool and/or equipment. If the freeze guard does not activate and/or you lose power, then please see the FAQ on power outages in freezing weather.

What should I do if there is a power outage in freezing weather?

As mentioned above, most swimming pools include a freeze protection mechanism that is triggered automatically when the temperature reaches the near-freezing temperature of 32°F.

Unfortunately, during a power outage the freeze protection will not activate. When this occurs, it’s essential to winterize your pool equipment to ensure it doesn’t become damaged.

To do this, watch our video or view our PDF which will outline how to effectively winterize your pool and equipment.

My pool is losing water. What should I do?

You can expect some water loss due to evaporation and splash out during swimming. The evaporation rate varies due to several factors, including the season, the area in which you live, and the amount of time you run your water features.

If you suspect that your pool is losing an above-average amount of water, check all plumbing and equipment for leaks, inspect the backwash line for the water bypassing valve, and inspect the interior of the pool for cracks.

You should also contact our service department to schedule a service call to check for visual leaks on equipment. Alternatively, you can contact the structural warranty department for non-visual leaks to discuss possible scenarios.

How important is water chemistry for my pool?

Water chemistry is the most important part of any pool’s maintenance routine. Pool water that is not balanced correctly will not only damage the pool equipment, but it will also ruin the interior finish of the pool and can even cause harm to swimmers. We recommend testing and balancing the water chemistry on a weekly basis. With our weekly maintenance packages, not only will we clean your pool but we’ll also test and balance your water chemistry.

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