Help & Advice | Page 7 of 18 | Riverbend Sandler

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Help & Advice

Riverbend Sandler 5 Design Elements for Sleek and Modern Pool Style

If you’re looking for a more contemporary and sleek pool design that matches your modern style, then these five design elements are definitely worth considering when planning your dream poolscape.   Select the Best Shape When you think sleek and modern, you think smooth, geometric lines that flow into the design. It’s striking, yet subtle.… Read More

Riverbend Sandler Choosing the Right North Texas Pool Builder

How do you choose the right North Texas pool builder? Well, if you live in Dallas, Frisco, Allen, McKinney, Prosper, or any of the other area cities, then you have a lot of choices. So we’ve put together a list of why we think Riverbend Sandler might be the best custom pool builder for Dallas… Read More

Riverbend Sandler Backyard Design Trends for the Dallas Metroplex

A growing number of Americans, especially us in North Texas, are spending more time in the comfort of our own backyards, and as it turns out, we’re getting pretty creative with our landscaping ideas. Read on to learn more about five backyard design trends we at Riverbend Sandler expect to see all over Dallas and… Read More

Riverbend Sandler The World’s Easiest Workout?

It’s a new year and, for many, that means a new resolve to get in shape and start living a healthier lifestyle. And for a low-impact routine that packs a big punch, you can’t go wrong with swimming pool exercises. One of the common swimming pool exercises is pool walking. This is an easy and… Read More

Riverbend Sandler A Beautiful Backyard Wonderland

Dallas Backyard Wonderland The cooler temperatures and sometimes frigid conditions of the Dallas winter may be enough to chase some people indoors. However, with proper preparation and planning, your backyard can become a winter wonderland that’s your favorite place to enjoy the Christmas season. With a few tips from the Dallas pool builders at Riverbend… Read More

Riverbend Sandler Outdoor Holiday Decorating Inspiration

When you have a Riverbend Sandler backyard, you can’t help but invite friends and family over for a lovely winter soirée. Set up the lights, prepare some hot cocoa, light the outdoor fireplace, and prepare to host the winter party everyone will be talking about. To give you some inspiration, here are some incredible ideas… Read More

Riverbend Sandler Create a Resort Style Pool in Your Dallas Backyard

Think you need to give your backyard a huge overhaul to replicate the beautiful pools in some of the world’s finest resorts? Think again. We can help you create a resort style pool in your own backyard with just a bit of creativity, design skill, and these 4 custom pool design features: Water Features Waterfalls… Read More

Riverbend Sandler Owning a Pool Is Easier Than Ever

Gone are the days when pool ownership meant dedicating hard-earned evenings and weekends vacuuming, skimming, and scrubbing the pool. Having a pool is easier than ever before thanks to a handful of technological advancements recently made in the pool industry.   How Much Time Are You Spending on Your Pool? A lot of people focus… Read More

Riverbend Sandler 10 Ways to Find the Right Dallas Pool Builder

  With such a wide selection of individuals and companies to choose from, finding just the right Dallas pool builder can be a difficult task. But, as long as homeowners follow this checklist of 10 things to look for in the right pool builder, this crucial task will become significantly easier.   How Many Years… Read More

Riverbend Sandler Fall in Love with Your Dallas Custom Pool

The cooler autumn months may have arrived, but that doesn’t mean that you have to stop enjoying the outdoors. With a well designed custom pool and outdoor living area built by Riverbend Sandler, you can enjoy outdoor living all year in the Dallas and Plano areas. Custom Pool Fall Favorites During the summer your custom… Read More

Frequently asked questions

How much does a swimming pool cost?

The cost of swimming pools varies depending on a variety of factors, including size, depth, utility runs, materials, access for excavation, your yard’s elevation and slope, and even the location of your house as this can impact permit costs.

All of the pools we build are fully customized meaning costs will differ. On average, a pool can range from $60K to over $1 million.

Does my pool come with a warranty?

Any reputable builder will provide you with a written warranty; make sure you review the warranty section and do not accept anything verbally. A new swimming pool is a huge investment, so do not be afraid to ask questions for clarification.

How long does it take to build a pool?

Every pool design is different, so the pool build will also vary. Most pool and spa builds take on average 12-14 weeks, but the complexity of the project and weather conditions will also need to be factored in.

Projects that require engineering or contain structures can take longer. Your builder will provide you with an estimated timeline after you’ve signed the contract.

How soon can you start my project?

From the time you sign a contract, allow at least 30 days for HOA approval if required before we can begin. City jobs can also add on time at the front end due to permitting reviews and during the process for inspections required at certain phases of construction.

Why is my pool pump not working?

If your pool pump is not working, first check the breaker panel in your pool control panel to see if the breaker has been tripped. The breaker is labeled ‘filter’ and if it has been tripped, it will be in the middle position.

If this is the case, push the breaker completely into the ‘off’ position. Then, push it into the ‘on’ position. Also check the system to ensure the pump is turned on.

If the pump turns on then it means the trip was what caused the issue – however, if it does not, then it means there is a different problem and you’ll need to call our office to dispatch a technician.

Why am I getting air bubbles in my pool?

Check your water level is full. This is the case when the water is halfway up the skimmer mouth or below the overflow gate.

If the water level is low, it can cause the system to pull in air and push it through the system and into the pool, creating bubbles.

If your water level is correct, then the problem might be caused by your skimmer doors not being pulled into the water. If one or both of the skimmer doors are not being pulled in with the flow of water, it can cause large amounts of water to enter the system which means bubbles may appear.

If air bubbles persist, turn off the pump, close suction valves (skimmers one, two and the main drain), remove the pump lid, and clear any debris.

If you’re still experiencing air bubbles, it’s time to call a technician.

Do you sell spare parts or chemicals?

We do not sell spare parts or chemicals, but as part of our ongoing maintenance services, we will ensure you have everything you need to operate your pool effectively.

What are your maintenance rates?

Our pool maintenance starts at $205 plus tax a month. They will vary, depending on the size of your pool, and we offer free quotes within 24-48 business hours. To inquire about our rates and to find out more, contact our team today.

What do I do if my pump is leaking?

If you notice that your pump is leaking, it’s vital that you contact our service department as soon as possible.

How long should I run my pump?

The amount of time required to run your pool system and pump will depend on the time of year and your pool conditions. For example, in the spring and summer months when your pool is likely to be used more, we’d recommend running it for eight to ten hours a day.

However, in the fall and winter, we’d recommend doing this for four to six hours a day.

What is normal pressure for my filter?

Every pool system has different pressure restrictions depending on the type of equipment and features that were built with your pool. New pool owners will be given the normal pressure for their system with their start-up instructions.

How often should I backwash my filter?

The filter should be backwashed every four to six weeks or when the pressure increases 8 -10 lbs over normal clean filter pressure. The filter should also be completely disassembled, inspected, and cleaned every six months to ensure proper filtration.

As part of our maintenance service, we will backwash your filter as described above. Filter cleaning can be done at an extra charge through our customer care program.

What should I do when the temperature is below freezing?

Most swimming pools include a freeze protection mechanism that activates when the temperature reaches the near-freezing temperature of 32°F. Your freeze guard keeps your pool running to help prevent damage to your pool and/or equipment. If the freeze guard does not activate and/or you lose power, then please see the FAQ on power outages in freezing weather.

What should I do if there is a power outage in freezing weather?

As mentioned above, most swimming pools include a freeze protection mechanism that is triggered automatically when the temperature reaches the near-freezing temperature of 32°F.

Unfortunately, during a power outage the freeze protection will not activate. When this occurs, it’s essential to winterize your pool equipment to ensure it doesn’t become damaged.

To do this, watch our video or view our PDF which will outline how to effectively winterize your pool and equipment.

My pool is losing water. What should I do?

You can expect some water loss due to evaporation and splash out during swimming. The evaporation rate varies due to several factors, including the season, the area in which you live, and the amount of time you run your water features.

If you suspect that your pool is losing an above-average amount of water, check all plumbing and equipment for leaks, inspect the backwash line for the water bypassing valve, and inspect the interior of the pool for cracks.

You should also contact our service department to schedule a service call to check for visual leaks on equipment. Alternatively, you can contact the structural warranty department for non-visual leaks to discuss possible scenarios.

How important is water chemistry for my pool?

Water chemistry is the most important part of any pool’s maintenance routine. Pool water that is not balanced correctly will not only damage the pool equipment, but it will also ruin the interior finish of the pool and can even cause harm to swimmers. We recommend testing and balancing the water chemistry on a weekly basis. With our weekly maintenance packages, not only will we clean your pool but we’ll also test and balance your water chemistry.

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