We are proud to announce that Riverbend Sandler has earned two International Awards of Excellence from the Association of Pool & Spa Professionals. The APSP received hundreds of submissions for 2018, and it is a privilege to win these coveted awards that recognize and celebrate the most innovative and creative pool and spa projects from… Read More
Luckily for those of us in warmer regions, there’s really no reason to “close” our pools during the colder months. There are a number of advantages to this, such as preserving the health of pumps and motors and being able to use the pool as a centerpiece for entertaining even if it’s too cold to… Read More
Take a peek outside your window and you’ll certainly see that fall is finally here. The leaves are turning from green to rich red and golden hues, the winds have kicked it up a notch, and the air is crisp and refreshing. While you may not think about swimming in your pool during these cooler… Read More
The temperature outside may begin to drop as fall approaches, but that doesn’t necessarily mean you have to stop using your swimming pool. Especially here in North Texas, your backyard pool can be used year-round for endless fun and family memories. Warm Things Up More and more people are opting for a swimming pool… Read More
September is Baby Safety Month, and even as we head into the fall and winter months, being safe around the water is crucial to keeping your family safe. Recent stories of tragedy remind us how quickly children can find themselves in danger when around swimming pools. But parents (and all grown-ups) can help keep children… Read More
While the kids may not be excited about the start of a new school year, you can help lift their spirits with a back to school pool party. Pool parties are great for all ages, from elementary to high school. Here are some ideas to make back to school time an event your kids look… Read More
Let’s face it. Installing a swimming pool is an expensive investment, and it’s not only important to you for it to last many years, but operate at its maximum efficiency, as well. Routine pool maintenance is vital in making sure that your swimming pool remains solid, intact and ready to serve you over time. Performing… Read More
Summer is meant to be spent by the pool. Before you escape to your aquatic backyard retreat, be sure to grab the sunscreen and have fun in the sun with one or more of these 7 incredible summer fun pool ideas! The Poolside Rock Climbing Wall Ranker via Reddit We’ve all heard of volleyball… Read More
Many homeowners make the mistake of setting their pool budget based solely on construction costs. However, there are other costs involved in pool ownership that we want to make sure you know about. We want you to have the full picture when it comes to planning how much to spend on your pool. Here is… Read More
Part of what separates a typical backyard swimming pool from a one-of-a-kind luxury pool is its features. Whether you’re building a new custom pool or considering a renovation to your existing pool, the design professionals at Riverbend Sandler know exactly what features will take your backyard poolscape to the next level of elegance and beauty.… Read More
We cover a wide region of North Texas including Dallas, Prosper, Plano, and McKinney. To see a full map of the areas we cover, please check out our Areas Covered page. If you’re still not sure if we can serve your location, just speak to our team.
Here at Riverbend Sandler Pools, we provide a full range of pool services spanning installation all the way to aftercare. Our full range of services includes building custom pools and spas, renovation, pool equipment repairs, weekly pool cleaning and maintenance, and winterizing services. We can also support you with sourcing financing and permits to really take the stress out of the process.
We do not sell spare parts or chemicals, but as part of our ongoing maintenance services, we will ensure you have everything you need to operate your pool effectively.
Every pool design is different, so the pool build will also vary. Most pool and spa builds take on average 12-14 weeks, but the complexity of the project and weather conditions will also need to be factored in.
Projects that require engineering or contain structures can take longer. Your builder will provide you with an estimated timeline after you’ve signed the contract.
As mentioned above, most swimming pools include a freeze protection mechanism that is triggered automatically when the temperature reaches the near-freezing temperature of 32°F.
Unfortunately, during a power outage the freeze protection will not activate. When this occurs, it’s essential to winterize your pool equipment to ensure it doesn’t become damaged.
To do this, watch our video or view our PDF which will outline how to effectively winterize your pool and equipment.
The filter should be backwashed every four to six weeks or when the pressure increases 8 -10 lbs over normal clean filter pressure. The filter should also be completely disassembled, inspected, and cleaned every six months to ensure proper filtration.
As part of our maintenance service, we will backwash your filter as described above. Filter cleaning can be done at an extra charge through our customer care program.
If you notice that your pump is leaking, it’s vital that you contact our service department as soon as possible.
Check your water level is full. This is the case when the water is halfway up the skimmer mouth or below the overflow gate.
If the water level is low, it can cause the system to pull in air and push it through the system and into the pool, creating bubbles.
If your water level is correct, then the problem might be caused by your skimmer doors not being pulled into the water. If one or both of the skimmer doors are not being pulled in with the flow of water, it can cause large amounts of water to enter the system which means bubbles may appear.
If air bubbles persist, turn off the pump, close suction valves (skimmers one, two and the main drain), remove the pump lid, and clear any debris.
If you’re still experiencing air bubbles, it’s time to call a technician.
If your pool pump is not working, first check the breaker panel in your pool control panel to see if the breaker has been tripped. The breaker is labeled ‘filter’ and if it has been tripped, it will be in the middle position.
If this is the case, push the breaker completely into the ‘off’ position. Then, push it into the ‘on’ position. Also check the system to ensure the pump is turned on.
If the pump turns on then it means the trip was what caused the issue – however, if it does not, then it means there is a different problem and you’ll need to call our office to dispatch a technician.
When you choose Riverbend Sandler, you’re choosing an all-in-one pool partner who is here for you at every stage of pool ownership. Whether you take the full journey with us or require only a few services, we provide custom swimming pool construction, renovation of old pools, repair work, weekly pool cleaning and maintenance, leak detection, and winterization. We also supply a range of outdoor living products to add the finishing touch to your backyard sanctuary.
You normally require a permit for a new pool. Always check with your local authority about whether you need a pool permit and what information you will need to give. If you need any support with applying, just ask our team.
We do provide warranties for pools and equipment, but please check with our team for the precise details for your particular pool.
Here at Riverbend Sandler Pools, we’re here to make things easy for you. We understand that sometimes with a larger expense, you need a little support. That’s why we can help set you up with a pool financing option that works for you, using the many strong relationships we’ve forged with lenders throughout the years.
From the time you sign a contract, allow at least 30 days for HOA approval if required before we can begin. City jobs can also add on time at the front end due to permitting reviews and during the process for inspections required at certain phases of construction.
Any reputable builder will provide you with a written warranty; make sure you review the warranty section and do not accept anything verbally. A new swimming pool is a huge investment, so do not be afraid to ask questions for clarification.
The cost of swimming pools varies depending on a variety of factors, including size, depth, utility runs, materials, access for excavation, your yard’s elevation and slope, and even the location of your house as this can impact permit costs.
All of the pools we build are fully customized meaning costs will differ. On average, a pool can range from $60K to over $1 million.
Yes! Our service is all about convenience, so we work to your schedule. If you’re going to be out then simply make arrangements with our team and we’ll work on your pool even if you’re not at home.
You can expect some water loss due to evaporation and splash out during swimming. The evaporation rate varies due to several factors, including the season, the area in which you live, and the amount of time you run your water features.
If you suspect that your pool is losing an above-average amount of water, check all plumbing and equipment for leaks, inspect the backwash line for the water bypassing valve, and inspect the interior of the pool for cracks.
You should also contact our service department to schedule a service call to check for visual leaks on equipment. Alternatively, you can contact the structural warranty department for non-visual leaks to discuss possible scenarios.
Most swimming pools include a freeze protection mechanism that activates when the temperature reaches the near-freezing temperature of 32°F. Your freeze guard keeps your pool running to help prevent damage to your pool and/or equipment. If the freeze guard does not activate and/or you lose power, then please see the FAQ on power outages in freezing weather.
Every pool system has different pressure restrictions depending on the type of equipment and features that were built with your pool. New pool owners will be given the normal pressure for their system with their start-up instructions.
The amount of time required to run your pool system and pump will depend on the time of year and your pool conditions. For example, in the spring and summer months when your pool is likely to be used more, we’d recommend running it for eight to ten hours a day.
However, in the fall and winter, we’d recommend doing this for four to six hours a day.
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