A historic cold snap gripped Texas for almost a week in February. Many residents were without power and even drinkable water. It was a costly natural disaster and set thousands of records for low temperatures and overall cold duration. As a result of the incredible cold, we experienced a hard freeze in Texas that damaged…
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It’s that time of year when the winter freeze warnings happen upon occasion. With freezing temperatures expected within the next few days, it’s important to take action. Extra care needs to be taken now in order to prepare your pool both during and after a hard freeze to avoid costly damage to the pool and…
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Adding a pool to your backyard is always a great idea. With more people dedicated to staying at home, it’s the perfect opportunity to utilize your space and create a personalized outdoor oasis. However, the one question that stops many from moving forward will surely be at the forefront of your mind. Is your backyard…
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As this unprecedented year comes to a close, we’d like to take a few moments to say thank you to each and every one of our valuable customers for their loyalty and dedication. We greeted 2020 much like everyone else, with excitement toward once again building gorgeous poolscapes and making backyard dreams come true. But…
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This holiday things look and feel a bit different, thanks to our new normal that has swept the world this past year. With more people staying at home with family, it’s the perfect time to focus on joy and making new memories. We can so often get caught up in the stress and negativity of…
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If you’ve had the forethought to renovate or remodel your swimming pool, now is definitely the perfect time to make it happen. The fall and winter months are well known for being “off-season” in the pool and spa industry, which leaves you in a good position with pool builders being able to get your renovation…
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Does your dream backyard feature a gorgeous pool complete with a spa that creates an all-encompassing outdoor oasis? Imagine enjoying your time swimming and being able to jump into the adjoining spa to wind down and relax. With a pool and spa combination, you don’t have to imagine that any longer. It’ll elevate your backyard…
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Riverbend Sandler Pools, an industry leader among Plano, Dallas and Highland Park pool builders, invites you to view their August featured pool. This geometric pool and spa combo create a zen oasis right in the comfort of the backyard. Custom features include: Negative Edge Spa with Glass Tile Tahoe Riversand Finish Travertine Coping Stone Paver…
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Riverbend Sandler Pools, an industry leader among Plano, Dallas and Highland Park pool builders, is excited to share their July featured pool. This geometric pool with an attached spa features earthy tones, creating a more natural-looking backyard oasis. Custom pool and outdoor living features include: Negative Edge Spa with Glass Tile Black Riversand Finish with…
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On June 27, 2019, your trusted Dallas pool company, Riverbend Sandler, proudly hosted a ribbon-cutting ceremony celebrating the opening of our fully interactive “Dream Center.” Several members of the Plano Chamber of Commerce, as well as other guests, were in attendance. Our newly renovated 5,500 square foot “Dream Center” has been designed with the pool…
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The cost of swimming pools varies depending on a variety of factors, including size, depth, utility runs, materials, access for excavation, your yard’s elevation and slope, and even the location of your house as this can impact permit costs.
All of the pools we build are fully customized meaning costs will differ. On average, a pool can range from $60K to over $1 million.
Any reputable builder will provide you with a written warranty; make sure you review the warranty section and do not accept anything verbally. A new swimming pool is a huge investment, so do not be afraid to ask questions for clarification.
Every pool design is different, so the pool build will also vary. Most pool and spa builds take on average 12-14 weeks, but the complexity of the project and weather conditions will also need to be factored in.
Projects that require engineering or contain structures can take longer. Your builder will provide you with an estimated timeline after you’ve signed the contract.
From the time you sign a contract, allow at least 30 days for HOA approval if required before we can begin. City jobs can also add on time at the front end due to permitting reviews and during the process for inspections required at certain phases of construction.
If your pool pump is not working, first check the breaker panel in your pool control panel to see if the breaker has been tripped. The breaker is labeled ‘filter’ and if it has been tripped, it will be in the middle position.
If this is the case, push the breaker completely into the ‘off’ position. Then, push it into the ‘on’ position. Also check the system to ensure the pump is turned on.
If the pump turns on then it means the trip was what caused the issue – however, if it does not, then it means there is a different problem and you’ll need to call our office to dispatch a technician.
Check your water level is full. This is the case when the water is halfway up the skimmer mouth or below the overflow gate.
If the water level is low, it can cause the system to pull in air and push it through the system and into the pool, creating bubbles.
If your water level is correct, then the problem might be caused by your skimmer doors not being pulled into the water. If one or both of the skimmer doors are not being pulled in with the flow of water, it can cause large amounts of water to enter the system which means bubbles may appear.
If air bubbles persist, turn off the pump, close suction valves (skimmers one, two and the main drain), remove the pump lid, and clear any debris.
If you’re still experiencing air bubbles, it’s time to call a technician.
We do not sell spare parts or chemicals, but as part of our ongoing maintenance services, we will ensure you have everything you need to operate your pool effectively.
Our pool maintenance starts at $205 plus tax a month. They will vary, depending on the size of your pool, and we offer free quotes within 24-48 business hours. To inquire about our rates and to find out more, contact our team today.
The amount of time required to run your pool system and pump will depend on the time of year and your pool conditions. For example, in the spring and summer months when your pool is likely to be used more, we’d recommend running it for eight to ten hours a day.
However, in the fall and winter, we’d recommend doing this for four to six hours a day.
Every pool system has different pressure restrictions depending on the type of equipment and features that were built with your pool. New pool owners will be given the normal pressure for their system with their start-up instructions.
The filter should be backwashed every four to six weeks or when the pressure increases 8 -10 lbs over normal clean filter pressure. The filter should also be completely disassembled, inspected, and cleaned every six months to ensure proper filtration.
As part of our maintenance service, we will backwash your filter as described above. Filter cleaning can be done at an extra charge through our customer care program.
Most swimming pools include a freeze protection mechanism that activates when the temperature reaches the near-freezing temperature of 32°F. Your freeze guard keeps your pool running to help prevent damage to your pool and/or equipment. If the freeze guard does not activate and/or you lose power, then please see the FAQ on power outages in freezing weather.
As mentioned above, most swimming pools include a freeze protection mechanism that is triggered automatically when the temperature reaches the near-freezing temperature of 32°F.
Unfortunately, during a power outage the freeze protection will not activate. When this occurs, it’s essential to winterize your pool equipment to ensure it doesn’t become damaged.
To do this, watch our video or view our PDF which will outline how to effectively winterize your pool and equipment.
You can expect some water loss due to evaporation and splash out during swimming. The evaporation rate varies due to several factors, including the season, the area in which you live, and the amount of time you run your water features.
If you suspect that your pool is losing an above-average amount of water, check all plumbing and equipment for leaks, inspect the backwash line for the water bypassing valve, and inspect the interior of the pool for cracks.
You should also contact our service department to schedule a service call to check for visual leaks on equipment. Alternatively, you can contact the structural warranty department for non-visual leaks to discuss possible scenarios.
Water chemistry is the most important part of any pool’s maintenance routine. Pool water that is not balanced correctly will not only damage the pool equipment, but it will also ruin the interior finish of the pool and can even cause harm to swimmers. We recommend testing and balancing the water chemistry on a weekly basis. With our weekly maintenance packages, not only will we clean your pool but we’ll also test and balance your water chemistry.
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