Award-Winning Pool Service, Maintenance, & Repair in Dallas, Frisco, & Surrounding Areas Riverbend Sandler Pools is proud to announce we have been recognized with 2021 Top 50 Pool Service Company accolades by Pool & Spa News magazine as well as being included in the Top 50 Pool Builder list. We strive for excellence in all… Read More
The warm, beautiful, and fun summer days have slowly faded away, leaving you with chillier weather and a lot less pool usage. You shouldn’t overlook your pool just because you aren’t using it as much as it still needs your attention. When preparing your pool for less usage in the fall and winter months, you… Read More
Owning a custom inground pool is every homeowner’s dream. A backyard pool adds a touch of glamour to your outdoor space, creates a great way to unwind after a stressful day, and provides a resort-like experience from the comfort of your home. From the design phase to long after construction is complete, it takes a… Read More
Building a pool is an exciting process, and if you’re like many homeowners, you want it finished quickly so you can start enjoying your new outdoor oasis. While build times used to average a few months, today’s “new normal” has pushed extended build times out even further, leaving homeowners wondering just how long it will… Read More
As it became clear that COVID-19 wasn’t going away quickly, a huge number of American families started to think about having a pool at home. After all, it would be a great way to escape the house and enjoy the outdoors without putting anyone at risk. As pool demand surged, suppliers struggled to keep up… Read More
Riverbend Sandler Pools is excited to announce we have once again been named a Top 50 Pool Builder in the United States by Pool & Spa News magazine, the industry’s leading trade publication, earning the sixth spot on the prestigious list. We take tremendous pride in being consistently recognized by Pool & Spa News, and… Read More
In the coming months, it may become harder to purchase large amounts of chlorine for your pool. There’s a chlorine shortage across the country, and pool owners are beginning to take note. While this shortage is another side effect of the pandemic, it’s important to note that you still have options. Even though there is… Read More
Backyard pools are in high demand right now. Reputable pool builders have their hands full with a backlog of clients on waiting lists who are hoping to get a pool as soon as possible. While you’re probably beyond excited about getting a pool, the most important thing to remember at the moment is to be… Read More
A historic cold snap gripped Texas for almost a week in February. Many residents were without power and even drinkable water. It was a costly natural disaster and set thousands of records for low temperatures and overall cold duration. As a result of the incredible cold, we experienced a hard freeze in Texas that damaged… Read More
It’s that time of year when the winter freeze warnings happen upon occasion. With freezing temperatures expected within the next few days, it’s important to take action. Extra care needs to be taken now in order to prepare your pool both during and after a hard freeze to avoid costly damage to the pool and… Read More
We cover a wide region of North Texas including Dallas, Prosper, Plano, and McKinney. To see a full map of the areas we cover, please check out our Areas Covered page. If you’re still not sure if we can serve your location, just speak to our team.
Here at Riverbend Sandler Pools, we provide a full range of pool services spanning installation all the way to aftercare. Our full range of services includes building custom pools and spas, renovation, pool equipment repairs, weekly pool cleaning and maintenance, and winterizing services. We can also support you with sourcing financing and permits to really take the stress out of the process.
We do not sell spare parts or chemicals, but as part of our ongoing maintenance services, we will ensure you have everything you need to operate your pool effectively.
Every pool design is different, so the pool build will also vary. Most pool and spa builds take on average 12-14 weeks, but the complexity of the project and weather conditions will also need to be factored in.
Projects that require engineering or contain structures can take longer. Your builder will provide you with an estimated timeline after you’ve signed the contract.
As mentioned above, most swimming pools include a freeze protection mechanism that is triggered automatically when the temperature reaches the near-freezing temperature of 32°F.
Unfortunately, during a power outage the freeze protection will not activate. When this occurs, it’s essential to winterize your pool equipment to ensure it doesn’t become damaged.
To do this, watch our video or view our PDF which will outline how to effectively winterize your pool and equipment.
The filter should be backwashed every four to six weeks or when the pressure increases 8 -10 lbs over normal clean filter pressure. The filter should also be completely disassembled, inspected, and cleaned every six months to ensure proper filtration.
As part of our maintenance service, we will backwash your filter as described above. Filter cleaning can be done at an extra charge through our customer care program.
If you notice that your pump is leaking, it’s vital that you contact our service department as soon as possible.
Check your water level is full. This is the case when the water is halfway up the skimmer mouth or below the overflow gate.
If the water level is low, it can cause the system to pull in air and push it through the system and into the pool, creating bubbles.
If your water level is correct, then the problem might be caused by your skimmer doors not being pulled into the water. If one or both of the skimmer doors are not being pulled in with the flow of water, it can cause large amounts of water to enter the system which means bubbles may appear.
If air bubbles persist, turn off the pump, close suction valves (skimmers one, two and the main drain), remove the pump lid, and clear any debris.
If you’re still experiencing air bubbles, it’s time to call a technician.
If your pool pump is not working, first check the breaker panel in your pool control panel to see if the breaker has been tripped. The breaker is labeled ‘filter’ and if it has been tripped, it will be in the middle position.
If this is the case, push the breaker completely into the ‘off’ position. Then, push it into the ‘on’ position. Also check the system to ensure the pump is turned on.
If the pump turns on then it means the trip was what caused the issue – however, if it does not, then it means there is a different problem and you’ll need to call our office to dispatch a technician.
When you choose Riverbend Sandler, you’re choosing an all-in-one pool partner who is here for you at every stage of pool ownership. Whether you take the full journey with us or require only a few services, we provide custom swimming pool construction, renovation of old pools, repair work, weekly pool cleaning and maintenance, leak detection, and winterization. We also supply a range of outdoor living products to add the finishing touch to your backyard sanctuary.
You normally require a permit for a new pool. Always check with your local authority about whether you need a pool permit and what information you will need to give. If you need any support with applying, just ask our team.
We do provide warranties for pools and equipment, but please check with our team for the precise details for your particular pool.
Here at Riverbend Sandler Pools, we’re here to make things easy for you. We understand that sometimes with a larger expense, you need a little support. That’s why we can help set you up with a pool financing option that works for you, using the many strong relationships we’ve forged with lenders throughout the years.
From the time you sign a contract, allow at least 30 days for HOA approval if required before we can begin. City jobs can also add on time at the front end due to permitting reviews and during the process for inspections required at certain phases of construction.
Any reputable builder will provide you with a written warranty; make sure you review the warranty section and do not accept anything verbally. A new swimming pool is a huge investment, so do not be afraid to ask questions for clarification.
The cost of swimming pools varies depending on a variety of factors, including size, depth, utility runs, materials, access for excavation, your yard’s elevation and slope, and even the location of your house as this can impact permit costs.
All of the pools we build are fully customized meaning costs will differ. On average, a pool can range from $60K to over $1 million.
Yes! Our service is all about convenience, so we work to your schedule. If you’re going to be out then simply make arrangements with our team and we’ll work on your pool even if you’re not at home.
You can expect some water loss due to evaporation and splash out during swimming. The evaporation rate varies due to several factors, including the season, the area in which you live, and the amount of time you run your water features.
If you suspect that your pool is losing an above-average amount of water, check all plumbing and equipment for leaks, inspect the backwash line for the water bypassing valve, and inspect the interior of the pool for cracks.
You should also contact our service department to schedule a service call to check for visual leaks on equipment. Alternatively, you can contact the structural warranty department for non-visual leaks to discuss possible scenarios.
Most swimming pools include a freeze protection mechanism that activates when the temperature reaches the near-freezing temperature of 32°F. Your freeze guard keeps your pool running to help prevent damage to your pool and/or equipment. If the freeze guard does not activate and/or you lose power, then please see the FAQ on power outages in freezing weather.
Every pool system has different pressure restrictions depending on the type of equipment and features that were built with your pool. New pool owners will be given the normal pressure for their system with their start-up instructions.
The amount of time required to run your pool system and pump will depend on the time of year and your pool conditions. For example, in the spring and summer months when your pool is likely to be used more, we’d recommend running it for eight to ten hours a day.
However, in the fall and winter, we’d recommend doing this for four to six hours a day.
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